*The thrilling new novel from Lucy Clarke, THE SURF HOUSE, is available to buy now*The deeper the water, the darker the secrets… There were so many times I thought about telling you the truth, Eva. What stopped me was always the same thing… When Eva’s husband Jackson tragically drowns, she longs to meet his estranged family. The journey takes her to Jackson’s brother’s doorstep on a remote Tasmanian island. As strange details about her husband’s past begin to emerge, memories of the man she married start slipping through her fingers like sand, as everything she ever knew and loved about him is thrown into question. Now she’s no longer sure whether it was Jackson she fell in love with – or someone else entirely… The truth is, it was all a lie . . . _______________________________________________ Readers love getting swept away with Lucy Clarke’s destination thrillers: ‘Had me on the edge of my seat’ ⭐⭐⭐⭐⭐ ‘Brilliant . . . kept me guessing the whole way through’ ⭐⭐⭐⭐⭐ ‘Twists & turns galore, couldn’t put it down. Highly recommend!’ ⭐⭐⭐⭐⭐ 'Very clever and I was gripped throughout. Will be reading more from Lucy Clarke for sure!’ ⭐⭐⭐⭐⭐ ‘What a stonkingly fabulous read!’ ⭐⭐⭐⭐⭐ The Hike was a Sunday Times bestseller for w/e 7/05/2023

A Single Breath

THE ISLES OF SCILLY MYSTERIES #5 'An absolute master of pace, plotting and character' ELLY GRIFFITHS A MISSING CHILD St Martin’s is shrouded in bitterly cold fog when Jade Minear and her twin brother, Ethan, are attacked in a field, late at night. Ethan manages to return home but the shocking events of Jade’s disappearance have rendered him mute. A LONG-HELD GRUDGE On a small island where there are few places a child can hide, DI Ben Kitto must battle the elements to search for Jade. When his investigation reveals that the Minear family have many enemies on the island, Kitto grows increasingly worried that Jade is in danger. A KILLER HIDING IN PLAIN SIGHT . . . Meanwhile, someone on the island knows exactly where the girl is. Someone with a deep-seated hatred of Jade's family. To find the truth, Kitto must investigate the lives of the people he has known all of his life. Because one of them is lying – and it isn’t long until a body is found . . . PRAISE FOR KATE RHODES: ‘Gripping, clever and impossible to put down. I’ve been a Kate Rhodes fan for years and in Ben Kitto she has created a detective who is just as complex and compelling as Kate’s elegant plotting and stunning prose. The claustrophobia and paranoia of the island are so brilliant evoked, I could almost feel the tide encroaching as time ran out to find the killer' ERIN KELLY ‘Absorbing and complex, Hell Bay kept me guessing until the final pages’ RACHEL ABBOTT 'A vividly realised protagonist whose complex and harrowing history rivals the central crime storyline' SOPHIE HANNAH 'Beautifully written and expertly plotted; this is a masterclass' GUARDIAN 'Expertly weaves a sense of place and character into a tense and intriguing story' METRO 'Rhodes does a superb job of balancing a portrayal of a tiny community oppressed by secrets with an uplifting evocation of setting' Jake Kerridge, SUNDAY EXPRESS ‘The whole book tingles with tension. I hope it does for the Scilly Isles what Ann Cleeves did for Shetland' MEL MCGRATH 'I love reading Kate's books in the way I love reading Sophie Hannah – a poet writing crime fiction is a great thing . . . It is at once a locked-room mystery, a story of the returning hero, and an examination of fear and abuse. It has the air of a twenty-first century Agatha Christie' JULIA CROUCH

Devil's Table

THE ISLES OF SCILLY MYSTERIES #4 The fourth instalment in a gripping and atmospheric crime series set on a small island where there is no escape . . . ‘Gripping, clever and impossible to put down' ERIN KELLY AN ISLAND ON LOCKDOWN. A KILLER ON THE LOOSE . . . As the scorching summer sun covers the small Scilly island of St Mary’s, DI Ben Kitto and his team are training for the annual Swimathon. But their morning session comes to a climactic end when they discover a body hanging from Pulpit Rock. The victim has been dressed up in a bridal gown, and Ben quickly realises that a dark and sinister killer is at large on the island. To prevent the killer from escaping, Ben has no choice but to lock down St Mary’s, yet in doing so he is unwillingly trapping the killer’s next victim. When another woman is attacked, Ben gathers the island’s at-risk residents inside the local hotel for safety, but the killer is already watching and remains one step ahead . . . Everyone is a suspect. No one is safe. PRAISE FOR KATE RHODES: ‘Gripping, clever and impossible to put down. I’ve been a Kate Rhodes fan for years and in Ben Kitto she has created a detective who is just as complex and compelling as Kate’s elegant plotting and stunning prose. The claustrophobia and paranoia of the island are so brilliant evoked, I could almost feel the tide encroaching as time ran out to find the killer' ERIN KELLY ‘Absorbing and complex, Hell Bay kept me guessing until the final pages’ RACHEL ABBOTT 'A vividly realised protagonist whose complex and harrowing history rivals the central crime storyline' SOPHIE HANNAH 'Beautifully written and expertly plotted; this is a masterclass' GUARDIAN 'Expertly weaves a sense of place and character into a tense and intriguing story' METRO 'Rhodes does a superb job of balancing a portrayal of a tiny community oppressed by secrets with an uplifting evocation of setting' Jake Kerridge, SUNDAY EXPRESS ‘The whole book tingles with tension. I hope it does for the Scilly Isles what Ann Cleeves did for Shetland' MEL MCGRATH 'I love reading Kate's books in the way I love reading Sophie Hannah – a poet writing crime fiction is a great thing . . . It is at once a locked-room mystery, a story of the returning hero, and an examination of fear and abuse. It has the air of a twenty-first century Agatha Christie' JULIA CROUCH

Pulpit Rock

This is Christopher back to his original and best - exploring the downright creepy correspondence with murderers, serial killers and psychopaths behind bars, with exclusive scans of letters and eerily-designed envelopes. A must-have for fans of the series.

Talking with Psychopaths and Savages: Letters from Serial Killers

Culture will keep you fit and healthy. Culture will bring communities together. Culture will improve your education. This is the message from governments and arts organisations across the country; however, this book explains why we need to be cautious about culture. Offering a powerful call to transform the cultural and creative industries, Culture is bad for you examines the intersections between race, class, and gender in the mechanisms of exclusion in cultural occupations. Exclusion from culture begins at an early age, the authors argue, and despite claims by cultural institutions and businesses to hire talented and hardworking individuals, women, people of colour, and those from working class backgrounds are systematically disbarred. While the inequalities that characterise both workforce and audience remain unaddressed, the positive contribution culture makes to society can never be fully realised.

Culture is bad for you - Inequality in the cultural and creative industries (unabridged)

Jack knows every wrestling move there is to know, and his dreams come true when he's recruited as a training assistant to Waldo's Wrestling Trolls. Little does Jack know that he's actually part troll, and that when his new family is in trouble he morphs into the terrifying Thud! He'll have to build a team of wrestling trolls to take on Lord Veto's evil orcs at the tournament of tournaments.

Wrestling Trolls

Wrestling Trolls: Big Rock and the Masked Avenger

Do you want a thriller that grips from the first line? Do you want a thriller to leave you gasping for air? Connor Laird frightens people: he's intense, he's fearless, and he seems to be willing to do anything to protect himself and those he loves. He arrives in the Longacre Children's Home seemingly from nowhere, and instantly becomes hero and villain to every other child there. Thirty years later, someone is killing all of those who grew up in the Longacre, one at a time. Each of them has secrets, not least investigating cop DI Ray Drake. One by one the mysteries of the past are revealed as Drake finds himself in a race against time before the killer gets to him. Who is killing to hide their secret? And can YOU guess the ending?

DI Ray Drake

Two O’Clock Boy

Do you want a thriller where nothing is as it seems? Twenty years ago, Tatia was adopted into a well-off home where she seemed happy, settled. Then the youngest boy in the family dies in an accident, and she gets the blame. Did she do it? Tatia is cast out, away from her remaining adopted siblings Joel and Poppy. Now she yearns for a home to call her own. So when she see families going on holiday, leaving their beautiful homes empty, there seems no harm in living their lives while they are gone. But somehow, people keep ending up dead. Did she kill them? As bodies start to appear in supposedly safe neighbourhoods, DI Ray Drake and DS Flick Crowley race to find the thinnest of links between the victims. But Drake's secret past is threatening to destroy everything.

It Was Her

The fastest-growing malware in the world The core functionality of ransomware is two-fold: to encrypt data and deliver the ransom message. This encryption can be relatively basic or maddeningly complex, and it might affect only a single device or a whole network. Ransomware is the fastest-growing malware in the world. In 2015, it cost companies around the world $325 million, which rose to $5 billion by 2017 and is set to hit $20 billion in 2021. The threat of ransomware is not going to disappear, and while the number of ransomware attacks remains steady, the damage they cause is significantly increasing. It is the duty of all business leaders to protect their organisations and the data they rely on by doing whatever is reasonably possible to mitigate the risk posed by ransomware. To do that, though, they first need to understand the threats they are facing. The Ransomware Threat Landscape This book sets out clearly how ransomware works, to help business leaders better understand the strategic risks, and explores measures that can be put in place to protect the organisation. These measures are structured so that any organisation can approach them. Those with more resources and more complex environments can build them into a comprehensive system to minimise risks, while smaller organisations can secure their profiles with simpler, more straightforward implementation. Suitable for senior directors, compliance managers, privacy managers, privacy officers, IT staff, security analysts and admin staff – in fact, all staff who use their organisation's network/online systems to perform their role – The Ransomware Threat Landscape: Prepare for, recognise and survive ransomware attacks will help readers understand the ransomware threat they face. From basic cyber hygiene to more advanced controls, the book gives practical guidance on individual activities, introduces implementation steps organisations can take to increase their cyber resilience, and explores why cyber security is imperative. Topics covered include: IntroductionAbout ransomware Basic measuresAn anti-ransomware The control frameworkRisk managementControlsMaturityBasic controlsAdditional controls for larger organiationsAdvanced controlsDon't delay – start protecting your organisation from ransomware and buy this book today! About the author Alan Calder is the Group CEO of GRC International Group plc, the AIM-listed company that owns IT Governance Ltd. Alan is an acknowledged international cyber security guru, and a leading author on information security and IT governance issues. He has been involved in the development of a wide range of information security management training courses that have been accredited by IBITGQ (International Board for IT Governance Qualifications). Alan has consulted for clients across the globe and is a regular media commentator and speaker.

The Ransomware Threat Landscape

‘Open yourself up again to all that terrible light and savage bliss and deafening reverberation …’ In the Summer of 1971, a charismatic family seeks refuge in the quiet, English coastal backwater of Pett Level. Bran Cleary is a controversial Irish muralist; his fractious and promiscuous wife (and muse) 'Lonely' Allaway is half Aboriginal; their strange, sickly daughter, Orla Nor, is almost a Saint. Thirteen years later, a shifty individual turns up in Pett Level, apparently determined to get to the bottom of the bizarre and ultimately tragic events which unfolded in the aftermath of that arrival. But does he really want to understand, or is he just way too close to the story to make any clear sense of it? And what of the locals who seem so determined to resist and undermine his investigations? ‘In The Approaches’ is a fabulously twisted comedy of very bad manners which starts out as a seaside idyll and ends up as a pilgrimage – sometimes sacred, sometimes profane, and frequently both at once. Set in a 1984 which seems almost as distantly located in the past as Orwell’s was in the future, Nicola Barker’s tenth novel offers a captivating glimpse of something more shocking than any dystopia – the possibility of faith.

In the Approaches

From bestselling historian Adrian Goldsworthy, a profoundly authentic, action-packed adventure set on Rome's Danubian frontier. AD 105: DACIA. The Dacian kingdom and Rome are at peace, but no one thinks that it will last. Sent to command an isolated fort beyond the Danube, centurion Flavius Ferox can sense that war is coming, but also knows that enemies may be closer to home. Many of the Brigantes under his command are former rebels and convicts, as likely to kill him as obey an order. And then there is Hadrian, the emperor's cousin, and a man with plans of his own. Gritty, gripping and profoundly authentic, The Fort is the first book in a brand new trilogy set in the Roman empire from bestselling historian Adrian Goldsworthy. Reviews for the Vindolanda Trilogy: 'No one knows the Roman army better than Adrian Goldsworthy, and no one writes more convincing Roman fiction' Harry Sidebottom 'Gritty and realistic ... Goldsworthy’s characters are authentically ancient and his descriptions of Roman Briton ring true' Daily Telegraph (Sydney) 2021 Head of Zeuss

City of Victory

The Fort

In the world as we know it, you can be attacked both physically and virtually. For today's organisations, which rely so heavily on technology – particularly the Internet – to do business, the latter is the far more threatening of the two. The cyber threat landscape is complex and constantly changing. For every vulnerability fixed, another pops up, ripe for exploitation. This book is a comprehensive cyber security implementation manual which gives practical guidance on the individual activities identified in the IT Governance Cyber Resilience Framework (CRF) that can help organisations become cyber resilient and combat the cyber threat landscape. Suitable for senior directors (CEO, CISO, CIO), compliance managers, privacy managers, IT managers, security analysts and others, the book is divided into six parts: Part 1: Introduction. The world of cyber security and the approach taken in this book. Part 2: Threats and vulnerabilities. A discussion of a range of threats organisations face, organised by threat category, to help you understand what you are defending yourself against before you start thinking about your actual defences. Part 3: The CRF processes. Detailed discussions of each of the 24 CRF processes, explaining a wide range of security areas by process category and offering guidance on how to implement each. Part 4: Eight steps to implementing cyber security. Our eight-step approach to implementing the cyber security processes you need and maintaining them. Part 5: Reference frameworks. An explanation of how standards and frameworks work, along with their benefits. It also presents ten framework options, introducing you to some of the best-known standards and giving you an idea of the range available. Part 6: Conclusion and appendices. The appendices include a glossary of all the acronyms and abbreviations used in this book. Whether you are just starting out on the road to cyber security or looking to enhance and improve your existing cyber resilience programme, it should be clear that cyber security is no longer optional in today's information age; it is an essential component of business success. Make sure you understand the threats and vulnerabilities your organisation faces and how the Cyber Resilience Framework can help you tackle them. Start your journey to cyber security now – buy this book today!

The Cyber Security Handbook – Prepare for, respond to and recover from cyber attacks

The Special Air Service - the SAS - are known to be the greatest elite fighting force in the world. This book focuses on the most famous operations undertaken by the SAS from its inception during the Second World War to the present day, describing in dramatic detail the unit's most daring and memorable missions in trouble spots across the world. Revelatory and gripping, the author weaves together the extraordinary true stories of this brave fighting force, wherever they are in action. From missions on home shores to Iraq, Sierra Leone, the Falkland Islands, Europe, Libya, Malaya, Afghanistan and more, SAS Battle Ready brings together both the history of the unit and some of its most powerful moments. From hostage rescues to ambushes, from sabotage to jungle warfare and from pitched battles to reconnaissance, it hasn't always gone according to plan but the courage and devotion to duty revealed within show just what it takes to be an SAS soldier.

SAS – Battle Ready

THE ISLES OF SCILLY MYSTERIES #2 The island of Tresco holds a dark secret someone will kill to protect. Ben Kitto has become Deputy Commander in the Isles of Scilly Police. As the islands’ lazy summer takes hold, he finds himself missing the excitement of the murder squad in London. But when the body of professional diver Jude Trellon is discovered, anchored to the rocks of a nearby cave, his investigative skills are once again needed. At first it appears that the young woman’s death was a tragic accident, but when evidence suggests otherwise, the islanders close ranks. With even those closest to the victim refusing to talk, it seems that plenty of islanders had reason to harm her. As the community remains guarded, Ben Kitto discovers that terrible secrets lie beneath the waters around Tresco, and the killer may soon strike again. Everyone is a suspect. Nobody is safe. Praise for Kate Rhodes: 'Kate Rhodes directs her cast of suspects with consummate skill, keeping us guessing right to the heartbreaking end. I'm a fan' Louise Candlish 'Evocative, immersive, twisty' Sarah Vaughan ‘A vividly realised protagonist whose complex and harrowing history rivals the central crime storyline’ Sophie Hannah, Daily Express ‘A pacy psychological thriller’ Laura Wilson, Guardian 'Kate writes so beautifully and with such an authentic sense of place. The whole book tingles with tension. I hope it does for the Scilly Isles what Ann Cleeves did for Shetland' Melanie McGrath ‘Both the plot and the writing keep one thoroughly engaged throughout’ Daily Mail ‘One of the most absorbing books I've read in a long time - perfectly thrilling’ Mel Sherratt ‘Gripping, clever and impossible to put down’ Erin Kelly ‘Rhodes does a superb job of balancing a portrayal of a tiny community oppressed by secrets with an uplifting evocation of setting’ Jake Kerridge, Sunday Express ‘Expertly weaves a sense of place and character into a tense and intriguing story’ Metro ‘An enjoyably scary chiller’ Sunday Mirror ‘The pace never slackens from the first page to the last’ Rachel Abbott, author of Only the Innocent ‘Fast paced and harrowing, this gripping novel will leave you guessing until the end’ Bella ‘Great twists, turns and surprises’ Sun

Ruin Beach

THE ISLES OF SCILLY MYSTERIES #6 'An absolute master of pace, plotting and character' ELLY GRIFFITHS REVENGE DI Ben Kitto made many enemies in his time working as an undercover officer for the Met police, none more ruthless and calculating than gang leader Craig Travis. IS WORTH Travis has longed to make Kitto pay for his role in getting him convicted – and that day has finally arrived. Now, a dark and twisted killer is heading for the Scilly Isles, one who has waited a long time for revenge. WAITING FOR . . . With Kitto busy investigating the discovery of a body on the islands and distracted by the imminent arrival of his first child, his defences are down. He has so much to lose. And Travis will stop at nothing to take it all from him. PRAISE FOR KATE RHODES: ‘Gripping, clever and impossible to put down' ERIN KELLY ‘Absorbing and complex, Hell Bay kept me guessing until the final pages’ RACHEL ABBOTT 'A vividly realised protagonist whose complex and harrowing history rivals the central crime storyline' SOPHIE HANNAH 'Beautifully written and expertly plotted; this is a masterclass' GUARDIAN 'Expertly weaves a sense of place and character into a tense and intriguing story' METRO 'Rhodes does a superb job of balancing a portrayal of a tiny community oppressed by secrets with an uplifting evocation of setting' SUNDAY EXPRESS ‘The whole book tingles with tension. I hope it does for the Scilly Isles what Ann Cleeves did for Shetland' MEL MCGRATH 'It is at once a locked-room mystery, a story of the returning hero, and an examination of fear and abuse. It has the air of a twenty-first century Agatha Christie' JULIA CROUCH

The Brutal Tide

THE ISLES OF SCILLY MYSTERIES #1 ‘Gripping, clever and impossible to put down. I’ve been a Kate Rhodes fan for years and in Ben Kitto she has created a detective who is just as complex and compelling as Kate’s elegant plotting and stunning prose. The claustrophobia and paranoia of the island are so brilliant evoked, I could almost feel the tide encroaching as time ran out to find the killer' Erin Kelly, author of He Said, She Said DI Ben Kitto needs a second chance. After ten years working for the murder squad in London, a traumatic event has left him grief-stricken. He’s tried to resign from his job, but his boss has persuaded him to take three months to reconsider. Ben plans to work in his uncle Ray’s boatyard, on the tiny Scilly island of Bryher where he was born, hoping to mend his shattered nerves. His plans go awry when the body of sixteen year old Laura Trescothick is found on the beach at Hell Bay. Her attacker must still be on the island because no ferries have sailed during a two-day storm. Everyone on the island is under suspicion. Dark secrets are about to resurface. And the murderer could strike again at any time. Praise for Kate Rhodes: ‘A vividly realised protagonist whose complex and harrowing history rivals the central crime storyline’ Sophie Hannah, Daily Express ‘A pacy psychological thriller’ Laura Wilson, Guardian ‘Both the plot and the writing keep one thoroughly engaged throughout’ Daily Mail ‘One of the most absorbing books I've read in a long time - perfectly thrilling’ Mel Sherratt ‘An enjoyably scary chiller’ Sunday Mirror ‘The pace never slackens from the first page to the last’ Rachel Abbott, author of Only the Innocent ‘Fast paced and harrowing, this gripping novel will leave you guessing until the end’ Bella ‘Great twists, turns and surprises’ Sun

Hell Bay

THE ISLES OF SCILLY MYSTERIES #7 ‘An absolute master of pace, plotting and character’ ELLY GRIFFITHS ON A REMOTE ISLAND When Jez Cardew’s boat is found drifting empty on the Atlantic Ocean, DI Ben Kitto and his fellow lifeboat crew members immediately fear the worst. After an extensive search yields no results, the team are forced to retreat to dry land as darkness sets in. THE OCEAN IS MERCILESS But Kitto can’t let it go. Why would Jez – an experienced sailor – get into difficulty when the sea has been calm for weeks? Unless his disappearance was no accident. BUT SO ARE THE PEOPLE . . . The gruesome discovery of a hand washed ashore on the beach confirms his hunch. Because a medal is attached to the index finger, and it can only have been placed there by the killer. This strange clue is the only lead to an agenda as cold as the ocean itself. Kitto must work fast, before the small, isolated community closes ranks. And it’s only a matter of time before the murderer among them strikes again . . . Perfect for fans of Lucy Foley, Ann Cleeves and Elly Griffiths, this gripping new locked-island mystery will keep you on the edge of your seat until the bitter end. ‘Beautifully written and expertly plotted’ GUARDIAN ‘Kate Rhodes directs her cast of suspects with consummate skill, keeping us guessing right to the heartbreaking end’ LOUISE CANDLISH

Hangman Island

THE ISLES OF SCILLY MYSTERIES #3 The third instalment in a gripping and atmospheric crime series set on a small island where there is no escape . . . ‘Gripping, clever and impossible to put down' Erin Kelly INTRUDERS HERE ARE BOUND TO DIE . . . As the sun sets on a cold November evening, the tiny community of St Agnes prepares for their annual Fifth-of-November festivities. Moments before the fireworks are scheduled to commence, an islander discovers a charred body left on the bonfire, and quickly it becomes clear that a killer is at large. Ben Kitto is the Deputy Chief of Police for the Scilly Isles, and with a killer on the loose, he has no choice but to forbid all residents from leaving the island. With a population of just eighty people, everyone is a suspect and no one is safe. When threats start appearing, written in the old Cornish language, Ben suspects that the killer’s motive is to rid the island of the newcomers who threaten their traditions. With time running out, Ben hurries to discover the secrets of the island’s peculiar residents, but he knows it’s only a matter of time before another fire is started . . . No place to run. No place to hide. PRAISE FOR KATE RHODES: ‘Gripping, clever and impossible to put down. I’ve been a Kate Rhodes fan for years and in Ben Kitto she has created a detective who is just as complex and compelling as Kate’s elegant plotting and stunning prose. The claustrophobia and paranoia of the island are so brilliant evoked, I could almost feel the tide encroaching as time ran out to find the killer' Erin Kelly ‘Absorbing and complex, Hell Bay kept me guessing until the final pages’ Rachel Abbott 'A vividly realised protagonist whose complex and harrowing history rivals the central crime storyline' Sophie Hannah 'Beautifully written and expertly plotted; this is a masterclass' Guardian 'Expertly weaves a sense of place and character into a tense and intriguing story' Metro 'Rhodes does a superb job of balancing a portrayal of a tiny community oppressed by secrets with an uplifting evocation of setting' Jake Kerridge, Sunday Express ‘The whole book tingles with tension. I hope it does for the Scilly Isles what Ann Cleeves did for Shetland' Mel McGrath 'I love reading Kate's books in the way I love reading Sophie Hannah – a poet writing crime fiction is a great thing . . . It is at once a locked-room mystery, a story of the returning hero, and an examination of fear and abuse. It has the air of a twenty-first century Agatha Christie' Julia Crouch

Burnt Island

The true story of a retired British army officer’s private Somali-hostage rescue mission. During the peak of the Somali piracy crisis, three ships – from Malaysia, Thailand and Taiwan – were hijacked and then abandoned to their fate by their employers, who lacked the money to pay ransoms. All would still be there, were it not for Colonel John Steed, a retired British military attaché, who launched his own private mission to free them. At 65, Colonel Steed was hardly an ideal saviour. With no experience in hostage negotiations and no money behind him, he had to raise the ransom cash from scratch, running the operation from his spare room and ferrying million-dollar ransom payments around in the boot of his car. Drawing on first-hand interviews, former chief foreign correspondent of The Sunday Telegraph, Colin Freeman, who has himself spent time held hostage by Somali pirates, takes readers on an inside track into the world of hostage negotiation and one man’s heroic rescue mission.

Between the Devil and the Deep Blue Sea

Vampire Nathaniel Gray has spent two hundred years choosing not to feel. But when he accidentally runs Rowan Locke off the road, he is inexplicably flooded with everything she's feeling. He is consumed with the need to protect Rowan at all costs including from himself. To Nate what is happening is unthinkable and as unbelievable, as the existence of faeries. But you see, 'There is no such thing as immortality.'

No Such Thing As Immortality

When a mysterious set of plastic dinosaur cards appear on his key-ring, Harry soon finds that he can call on an army of Back-Up Dinosaurs for some MONSTER-sized muscle! A big snow storm has blocked the roads, and the residents of Huntingdon village are trapped. Harry and his friends - Jack, Charlie and Siri - want to deliver emergency supplies. But it would take the strength of a triceratops or the enormous bulk of an apatosaurus to help them…

Harry and the Dinosaurs: The Snow Smashers!

Harry thinks he's too old for his bucketful of dinosaurs but they think he's wrong! When a mysterious set of plastic dinosaur cards appear on his key-ring, Harry discovers he can call on an army of Back-Up Dinosaurs for some MONSTER-sized muscle! Harry and his friends are having a kayaking adventure! But when they discover someone is stealing rare birds' eggs, Harry is determined to help. There's a MONSTER SURPRISE in store for the thief! Join Harry and friends for their latest colossal adventure…

Harry and the Dinosaurs: A Monster Surprise!

An IT service desk is the first point of contact between users and an IT organisation. A service desk is a one-stop destination for enquiries, requests and reporting issues, ensuring continuing use of IT services without disruption. They have become intrinsic in modern organisations. A service desk makes prioritising and responding to customer enquiries much more efficient, saving time and money. More and more organisations are understanding that customer satisfaction is key to developing their business. The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs. Suitable for service desk agents, supervisors and managers, as well as project managers and senior management looking to revise processes, this book will help readers get a service desk unit off the ground and act as a key reference guide once the service desk has been implemented. Topics covered include: • Planning for a service desk; • Telephony and tooling; • The service desk team; • Documentation; • Performance measures; and • Technology considerations – artificial intelligence and platforms and tools.

The Service Desk Handbook – A guide to service desk implementation, management and support

Harry is older, and he's not the only one who's got bigger! When a mysterious set of dinosaur cards appear on his key-ring, Harry soon finds that he can call on an army of Back-Up Dinosaurs, for some MONSTER-sized muscle! And when Harry hears that Mr Oakley has been robbed by a nasty crook, he hopes that he and his friends can solve the crime.

Harry and the Dinosaurs: Roar to the Rescue!

Wilfrid Brambell was one of Britain’s most loved and complex character actors. As Albert Ladysmith Steptoe, the unscrupulous rag-and-bone man with questionable habits in Ray Galton and Alan Simpson’s long-running Steptoe & Son, he quickly became a household name with co-star Harry H. Corbett. But despite scores of other successes in roles on stage, TV and film, Brambell died a sad and lonely man. Alongside fame and fortune, ‘You Dirty Old Man!’ reveals how Brambell suffered unbelievable personal heartache, battling an inner turmoil that eventually drove him to drink as his marriage collapsed in the most deceitful circumstances imaginable. His torment led to a secretive life off camera where he did everything possible to stay out of the public eye. Featuring original interviews with film directors Richard Lester, Terence Davies and Tony Palmer, as well as recollections from his own family members, the family of Harry H. Corbett and those who worked alongside him, author David Clayton seeks to re-examine the legacy of a man whose loyal fanbase remains undiminished sixty years on from his heyday.

You Dirty Old Man

A warm and affectionate portrait of a city and a people under lockdown during the Covid-19 crisis, from the award-winning and Sunday Times bestselling author of Rome: A History in Seven Sackings. On the first morning of Rome's Covid-19 lockdown Matthew Kneale felt an urge to connect with friends and acquaintances and began writing an email, describing where he was, what was happening and what it felt like, and sent it to everyone he could think of. He was soon composing daily reports as he tried to comprehend a period of time, when everyone's lives suddenly changed and Italy struggled against an epidemic, that was so strange, so troubling and so fascinating that he found it impossible to think about anything else. Having lived in Rome for eighteen years, Matthew has grown to know the capital and its citizens well and this collection of brilliant diary pieces connects what he has learned about the city with this extraordinary, anxious moment, revealing the Romans through the intense prism of the coronavirus crisis.

The Rome Plague Diaries

Harry thinks he's too old for his bucketful of dinosaurs but they think he's wrong! When a mysterious set of plastic dinosaur cards appear on his key-ring, Harry discovers he can call on an army of Back-Up Dinosaurs for some MONSTER-sized muscle! Dangerous dogs are worrying the sheep near where Harry lives. He calls on Charlie, Siri and Jack to help investigate. But it's going to take a rather special FLYING friend to save the day! Join Harry and his friends in their latest ginormous adventure…

Harry and the Dinosaurs: The Flying Save!

Robin Glendinning's BBC Radio 4 full-cast black comedy telling the story of a real mystery. Originally broadcast in the ‘Saturday Play’ slot on 11 July 2009.  In 1946, the Duke of Windsor (formerly Edward VIII) and his wife (formerly Wallis Simpson) paid a visit to Britain, hoping to secure a government job for the Duke and a title for the Duchess. During the visit, the Duchess' jewels, worth millions, were stolen. Conspiracy theories abounded. Was it an inside job by the Royal Family, or even an insurance fraud by the Duke and Duchess?  Starring Jon Glover as the Duke of Windsor, Christine Kavanagh as the Duchess of Windsor and Christian Rodska as Capstick. Also with Chris Yapp, Amy Clifton, Alan Moore, Paul Humpoletz, David Collins, Stephen Perring and Paul Mohan.

The Windsor Jewels

Brought to you by Penguin. 100 words: The New York Times bestselling author returns with a mind-opening exploration of how size defines life on Earth. Explaining the key processes shaping size in nature, society and technology, Smil busts myths around proportions - from bodies to paintings and the so-called golden ratio - tells us what Jonathan Swift got wrong in Gulliver's Travels - the giant Brobdingnagian's legs would buckle under their enormous weight - and dives headfirst into the most contentious issue in ergonomics: the size of aeroplane seats. It is no exaggeration to say this fascinating and wide-ranging tour de force will change the way you look at absolutely everything. 10 words: Size, an omnipresent scalar, is the measure of all things. 1 word: Size. © Vaclav Smil 2023 (P) Penguin Audio 2023

Size

n this fast-paced thriller Auguste Duchene finds himself in post-war Berlin, involved in the hunt for a Nazi war criminal and relying on his wits to survive the beginnings of the Cold War. July, 1945. The war in Europe is finallyover. But Auguste Duchene, who survived occupied Paris at great personal cost,cannot escape his past. He finds himself helping the Allies to pursue a Gestapowar criminal through the ravaged and dangerous streets of Berlin. Duchene soonlearns, however, that, although one global conflict may have ended, another isbeginning, and he is in a deadly race against the Russians as they hunt thesame man. And, once again, at the heart of all he does, are his extraordinarywife Sabine and his beloved daughter Marienne. With its vivid evocation of the post-war hardship and desperation of Germany's capital, The Berlin Traitor pits a man of principle, who hates war and all it stands for, against relentless nationalism and self-interest. Tense, terrifying and compelling, full of twists and turns, this riveting page-turner is a worthy successor to The Paris Collaborator.

The Berlin Traitor

Brought to you by Penguin. We have never had so much information at our fingertips and yet most of us don't know how the world really works. This book explains seven of the most fundamental realities governing our survival and prosperity. From energy and food production, through our material world and its globalization, to risks, our environment and its future, How the World Really Works offers a much-needed reality check - because before we can tackle problems effectively, we must understand the facts. In this ambitious and thought-provoking book we see, for example, that globalization isn't inevitable - the perils of allowing 70 per cent of the world's rubber gloves to be made in just one factory became glaringly obvious in 2020 - and that our societies have been steadily increasing their dependence on fossil fuels, making their complete and rapid elimination unlikely. For example, each greenhouse-grown supermarket-bought tomato requires the equivalent of five tablespoons of diesel oil for its production, and we still lack any commercially viable ways of making steel, ammonia, cement or plastics at required global scales without fossil fuels. Vaclav Smil is neither a pessimist nor an optimist, he is a scientist; he is the world-leading expert on energy and an astonishing polymath. This is his magnum opus and is a continuation of his quest to make facts matter. Drawing on the latest science, including his own fascinating research, and tackling sources of misinformation head on - from Yuval Noah Harari to Noam Chomsky - ultimately Smil answers the most profound question of our age: are we irrevocably doomed or is a brighter utopia ahead? Compelling, data-rich and revisionist, this wonderfully broad, interdisciplinary masterpiece finds faults with both extremes. Looking at the world through this quantitative lens reveals hidden truths that change the way we see our past, present and uncertain future. © Vaclav Smil 2021 (P) Penguin Audio 2021

How the World Really Works

Who is McLaren's greatest nemesis?What disappoints Ocado about their competitors?What wakes Google up at 4am?Why does Wimbledon sweat the small stuff?Wild Thinking will provide readers with the confidence to run their business differently, through unique access to thinking from the most original organizations in business today.The most successful businesses in the world are singular in their goals, yet they express them in many different and creative ways, allowing them to own a space that's distinctly theirs. This book provides access to previously untold stories of how brand leaders at some of the most interesting global businesses solve their biggest challenges.Including interviews with Google, Ocado, McLaren, Comic Relief, V&A, National Trust, Dropbox and more, each chapter of Wild Thinking explores a different question about life and work, ending with a single-minded point of view to help you consider your business from a new perspective.It's hard to keep up and stand out in constantly growing and changing markets. To succeed you need absolute clarity about what your brand and business offers; it's time to break the rules.

Wild Thinking

Brought to you by Penguin. Is flying dangerous? How much do the world's cows weigh? And what makes people happy? From earth's nations and inhabitants, through the fuels and foods that energize them, to the transportation and inventions of our modern world - and how all of this affects the planet itself - in Numbers Don't Lie, Professor Vaclav Smil takes us on a fact-finding adventure, using surprising statistics and illuminating graphs to challenge lazy thinking. Packed with 'Well-I-never-knew-that' information and with fascinating and unusual examples throughout, we find out how many people it took to build the Great Pyramid, that vaccination yields the best return on investment, and why electric cars aren't as great as we think (yet). There's a wonderful mix of science, history and wit, all in bite-sized chapters on a broad range of topics. Urgent and essential, Numbers Don't Lie inspires readers to interrogate what they take to be true in these significant times. Smil is on a mission to make facts matter, because after all, numbers may not lie, but which truth do they convey? 'There is no author whose books I look forward to more than Vaclav Smil' Bill Gates 'The best book to read to better understand our world. Once in a while a book comes along that helps us see our planet more clearly. By showing us numbers about science, health, green technology and more, Smil's book does just that. It should be on every bookshelf!' Linda Yueh, author of The Great Economists 'He is rigorously numeric, using data to illuminate every topic he writes about. The word "polymath" was invented to describe people like him' Bill Gates 'Important' Mark Zuckerberg, on Energy 'One of the world's foremost thinkers on development history and a master of statistical analysis . . . The nerd's nerd' Guardian 'There is perhaps no other academic who paints pictures with numbers like Smil' Guardian 'In a world of specialized intellectuals, Smil is an ambitious and astonishing polymath who swings for fences . . . They're among the most data-heavy books you'll find, with a remarkable way of framing basic facts' Wired 'He's a slayer of bullshit' David Keith, Gordon McKay Professor of Applied Physics & Professor of Public Policy, Harvard University © Vaclav Smil 2020 (P) Penguin Audio 2020

Numbers Don't Lie

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